Not Just Usability Testing: Remembering and Applying Non-usability Testing Methods for Learning How Web Sites Function
نویسنده
چکیده
Appropriately applied, usability testing is a worthy tool. However, it imperfectly informs Web site design. This article will briefly describe usability testing, review literature that considers (or fails to consider) its limitations, and propose that content and rhetorical analyses can compensate for usability testing's limitations. Finally, the article argues that a broader analytical approach to Web site design can better inform design practice and improve Web sites.
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